Privacy policy

Privacy Policy

At Vistavue Optique, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect and use your information when you visit our site or our store.

1. Information We Collect

  • Order Information: When you make a purchase, we collect your name, billing/shipping address, payment information, and email to process your order.

  • Health Information: For customers who visit us in-store for eye exams, we securely maintain your prescription records and eye health history as required by professional standards. This data is never shared or sold.

2. How We Use Your Information

We use your information to:

  • Fulfill your orders for sunglasses, frames, and contact lenses.

  • Communicate with you regarding appointments or order updates.

  • Screen for potential risk or fraud.

3. No Online Prescription Storage

As we do not offer prescription uploads online, your medical vision data is kept strictly within our professional in-store filing system and is not stored on our website servers.

4. Your Rights

You have the right to access the personal information we hold about you or ask for it to be corrected or deleted. If you would like to exercise this right, please contact us using the details below.