Frequently asked questions
Do I need an appointment for an eye exam?
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
How long does an eye exam take?
A standard eye exam usually takes around 20 to 30 minutes, depending on your vision needs.
Can I use my existing prescription?
Yes. You can bring a valid prescription, and we’ll help you choose suitable lenses and frames.
How long does it take to receive my glasses?
Production time depends on the lenses selected. Most prescription glasses are ready within a few days to a week.
Do you offer lens customization?
Yes. We offer lens customization options based on your prescription, lifestyle, and visual needs.
Do you provide adjustments after purchase?
Yes. We offer lens customization options based on your prescription, lifestyle, and visual needs.
Can my glasses be repaired?
Minor repairs and adjustments can usually be done in-store. For more complex repairs, we’ll advise you on the best solution.
Do you sell prescription sunglasses?
Yes. All of our sunglasses can be fitted with prescription lenses.
What if I’m not sure which frame suits me?
Our optometrist will guide you in choosing a frame that fits your face shape, prescription, and personal style.
